Effective date: 4th July 2019
In this policy, 'we' refers to Train Track and it's administrators (quantabyte) who have access to your data.
Train Track provides real time arrivals and departures information for train services in the United Kingdom (excluding Northern Ireland)
Train Track does not sell tickets for use on the rail network, and as such does not store payment information, even when credentials may be used to purchase "Train Track Plus".
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Information Collection
Third Parties That Collect Data
To improve our service, we use industry standard analytics tools to monitor usage in our app. These will collect certain information about your:
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Device
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Location
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App Usage
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App Crash Information
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Google Analytics & Firebase: https://policies.google.com/privacy?hl=en
We also encourage you to review the Google's policy for safeguarding your data: https://support.google.com/analytics/answer/6004245. For more information on what type of information Firebase collects, please visit please visit the Google Privacy & Terms web page: https://policies.google.com/privacy?hl=en
What We Collect
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The origin station of your searches (not your destination).
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Your name and email when you login through Google.
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Your favourites and your home and work stations.
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Some activities performed in the app, such as creating alerts and adding/removing favourites.
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What We Don't Collect
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Your location​
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An approximate location (your city) may be tracked by Google Analytics
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Personal information not listed above, including profile photos and phone numbers.​
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Data Rentention and GDPR​
Scheduled alerts and related information (name and email) are stored on backend servers located within the UK.
We reserve the right to keep your data on record for analytics purposes. We also reserve the right to store your searches in future to allow us to personalise the service (we do not currrently store this information)
Train Track compliex with EU GDPR regulations relating to your data. You have the right to be forgotten. To request data erasure, please contact us at help@quantabyte.uk and we'll be happy to help.
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Disclosure of Data​
quantabyte may disclose your Personal Data in the good faith belief that such action is necessary to comply with legal obligatios. We will not sell your data to a third party.
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Contact Us
If you have any questions about this Privacy Policy, please contact us by email: help@quantabyte.uk